2022 Customer Connections Roundtable

Customer service professionals work daily to improve relationships between their utility, its customers, and the community it serves. This roundtable provides a forum for participants to discuss, share, exchange, and problem-solve work procedures and policies, best practices, industry trends, materials, and other topics of interest.

The roundtable discussion will allow each member to share issues that impact their utility and community. Please come prepared to discuss new developments, programs, and concerns.

Agenda forthcoming. Please email suggested topics to ebendele@flpublicpower.com. 

Who Should Attend?

• Utility employees in the fields of customer service, energy services, key accounts, and public communications. Professional and management level specialists, coordinators, supervisors, managers, and directors.

Registration Information:

• You must be logged in to register
• No cost as a benefit to our members (please register for planning purposes)
• Lunch provided

FMEA Continuing Education Program

There are 1.5 PDH (Professional Development Hours) available for attending this FMEA event.